Privacy Policy

1. Overview

ChapterEcom ("we", "us", "our") provides architecture, technology, and e-commerce growth services. This Privacy Policy explains what information we collect through chapterecom.com, how we use it, and the choices you have.

2. Information We Collect

Contact details you submit through our forms or scheduling tools (name, email, company, project details).

Usage data collected automatically via analytics tools such as Microsoft Clarity, including pages visited, device/browser type, and general interaction patterns (clicks, scrolling) used to improve the site.

3. How We Use Information

To respond to inquiries, schedule strategy calls, and deliver the services you request.

To improve site performance and user experience based on aggregated behavioral analytics.

To send occasional updates if you opt in to our newsletter; you may unsubscribe at any time.

4. Sharing of Information

We do not sell your personal information. We may share data with service providers who support our operations (e.g., scheduling, analytics, email delivery), bound by confidentiality obligations.

5. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. Contact us at strategy@chapterecom.com to exercise these rights.

6. Data Retention & Security

We retain information only as long as necessary for the purposes described above and use reasonable technical and organizational measures to protect it.

7. Changes to This Policy

We may update this policy periodically. The "Last updated" date above reflects the most recent revision.